An update from the Los Angeles Department of Water and Power on efforts to restore power after Santa Ana winds knocked out service to thousands of customers. Service has been restored to all customers in the 11th District.
Wrapping up its restoration efforts with power restored to more than 210,000 electric customers, the Los Angeles Department of Water and Power (LADWP) reports, as of 9:00 PM, Saturday, December 3, approximately 1,000 customers remain without power since the start of Wednesday’s massive wind storm.
LADWP Power System crews will continue to work throughout the night to restore power to those in the areas hardest hit by the extreme winds who remain without electric service.
However, toward the final stages of restoration in an outage incident of this size and magnitude it is possible for a very small number of individual customers who are currently without power to have not been identified in our outage management system. In these cases, a neighborhood or street may have been identified, but an individual customer may not have been.
To locate these customers and restore their power, LADWP is asking individuals who are without power and live in on a block where their immediate neighbors have power, but they do not, to contact LADWP either by phone or text. This is ONLY for customers of the LADWP who currently do not have power and live in areas where their neighbors have power, but they do not.
Phone instructions: Dial 800-DIAL-DWP, that is (800) 342-5397.
Text Message instructions: Text the message”off@ladwp” to 84469. Include in the text message your name, street address and neighborhood. Taking these steps will insure that we are aware of any customers who are still without power as we complete the power restoration after this historic storm event.
For frequently asked questions related to the windstorm as well as safety tips and information on how to respond when experiencing a power outage visit http://www.ladwpnews.com and view “Hot Topics.”
Customers and members of the media are encouraged to check http://www.ladwpnews.com and the Department’s Twitter page, @LADWP, for regular updates.